The resort is located away from the Kalaw center, providing a serene and peaceful environment. It is in the mountains, surrounded by beautiful pine trees. Guests can enjoy a 15-minute walk to the main town center, where they can explore local markets and restaurants. The colonial-style bungalows offer a British design and come with balconies, providing a pleasant view of the manicured gardens and grounds. The staff provides friendly and welcoming service, ensuring a great stay for guests.

The WiFi connection can be slow and unreliable, making it inconvenient for guests who rely on internet access.

Outdoor-pool with warm water. Friendly staff, English-speaking. Spa with good massage. Quiet location for trekking.

I had a fantastic stay at this hotel. The staff was incredibly friendly and went above and beyond to make me feel comfortable despite the language barrier. The location was perfect, away from the hustle and bustle of the city center, surrounded by a pollution-free environment. The bungalows, garden, lawn, bar, and restaurant were all beautifully maintained and added to the overall charm of the resort. I especially enjoyed the warm outdoor pool on a cold day and the fact that the restaurant was adequately heated. The resort was also conveniently located close to the main town center, making it easy to explore the markets and restaurants.

Nothing that I didn't like.

The hotel offers cozy rooms with a great view of the surrounding nature. the outdoor pool with warm water was a delightful experience during a cold day. the staff was extremely friendly and accommodating, making the stay much more enjoyable.

The hotel's location is a bit far from the city center and there aren't many nearby rental car options. the fitness center seems to be under-utilized and could benefit from some improvements.

Excellent staff, beautiful bungalows and surroundings, good location, helpful English-speaking staff, pollution-free environment, friendly reception and servers.

All was good.

The rooms at Pine Hill Resort were cozy and had a beautiful view of the surrounding pine trees. The heated pools were a great treat during the cold winter weather in Kalaw. The breakfast offered a variety of delicious local and Myanmar dishes. I highly recommend this hotel for a comfortable and enjoyable stay.

The hotel is located in a good area and offers free breakfast and wifi. Plus, the rooms are spacious and comfortable to work from.

The hotel seems a bit outdated and the decor is quite dull. The staff could also use some more training in customer service as they were not very accommodating to my needs during my business trip.

Outdoor pool with warm water, friendly staff, good massage at spa, quiet place for trekking, excellent staff behavior.

Nothing at all.

The place is surrounded by nature and landscaped gardens which was a nice change from my city experiences. The staff was very welcoming and friendly, making me feel at home. The complimentary breakfast was great with lots of choices and I enjoyed sipping on my coffee on the balcony. The spa service offered was excellent and the big pool was a great spot to relax.

The hotel's location was a bit secluded, making it difficult for me to venture out and explore the city or nearby attractions during my limited free time. Also, the Wi-Fi signal was not strong enough in the rooms and I had to go to the lobby to use it.

We had an amazing stay in this hotel, which is located in a serene environment in the mountains. The hotel staff was friendly and helpful despite the language barrier. We loved the well-maintained hotel facilities and outdoor pool with warm water. Additionally, its location in the centre of the resort made it very convenient to access the main town centre with markets and restaurants. The hotel rooms were clean and tidy, providing a comfortable stay.

Nothing it was perfect. This city has all that we needed for a peaceful vacation.

Nestled up in the mountains, this hotel offers a peaceful retreat from the bustling town centre. the restaurant is cozy and warm, perfect for enjoying a delicious breakfast in comfort. the flower gardens surrounding the property provide a colorful and lively atmosphere to enjoy.

The room amenities were lacking and in need of some upkeep.